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🧳 TOEIC – travel, hotels, events, manufacturing · Vocabulary by Exam · 106 words

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itinerary
/aɪˈtɪnərəri/ n
a detailed plan of a journey, including places and times
Your travel agent will email you a copy of the itinerary.
layover
/ˈleɪəʊvə/ n
a short stay somewhere between two parts of a journey, especially by plane
We have a three-hour layover in Dubai before flying on to Hanoi.
boarding pass
/ˈbɔːdɪŋ pɑːs/ n
a card that a passenger must show before getting on a plane or ship
Please have your boarding pass and passport ready at the gate.
check in
/ˌtʃek ˈɪn/ phr v
to go to a desk at an airport or hotel to say you have arrived
Passengers should check in at least two hours before an international flight.
check out
/ˌtʃek ˈaʊt/ phr v
to pay your bill and leave a hotel
Guests must check out by eleven o'clock.
reservation
/ˌrezəˈveɪʃn/ n
an arrangement to keep a room, seat or table for someone
I'd like to make a reservation for two nights starting on Friday.
confirmation number
/ˌkɒnfəˈmeɪʃn ˌnʌmbə/ n
a number given to prove that a booking has been made
Please quote your confirmation number when you contact the hotel.
fare
/feə/ n
the money you pay to travel by bus, train, plane or taxi
Bus fares will increase by ten cents from next month.
one-way
/ˌwʌn ˈweɪ/ adj
(of a ticket) for travel to a place but not back again
A one-way ticket to Osaka costs almost as much as a return.
carry-on
/ˈkæri ɒn/ adj
(of a bag) small enough to take onto a plane with you
Each passenger is allowed one carry-on bag and one personal item.
overhead compartment
/ˌəʊvəhed kəmˈpɑːtmənt/ n
a storage space above the seats on a plane
Please place larger items in the overhead compartment.
delay
/dɪˈleɪ/ n
a period of time when someone or something has to wait longer than expected
Due to fog, all morning flights face delays of up to two hours.
cancellation
/ˌkænsəˈleɪʃn/ n
a decision that a planned event or booking will not take place
Cancellations made within 24 hours of arrival will be charged in full.
postpone
/pəˈspəʊn/ v
to arrange for an event to happen at a later time
The product launch has been postponed until the autumn.
board
/bɔːd/ v
to get on a plane, ship, train or bus
Passengers in rows 20 to 35 may now board the aircraft.
terminal
/ˈtɜːmɪnl/ n
a building where passengers arrive at and leave an airport or station
International flights depart from Terminal 2.
customs
/ˈkʌstəmz/ n
the place at a border where officials check goods brought into a country
It took nearly an hour to get through customs.
passport control
/ˈpɑːspɔːt kənˌtrəʊl/ n
the place where officials check your passport when you enter or leave a country
There were long queues at passport control this morning.
visa
/ˈviːzə/ n
an official mark in a passport that allows you to enter a country
Visitors from some countries need a business visa to attend the conference.
jet lag
/ˈdʒet læɡ/ n
tiredness felt after a long flight across different time zones
I arrived a day early to recover from jet lag before the meeting.
travel agency
/ˈtrævl ˌeɪdʒənsi/ n
a business that arranges travel and holidays for people
Our company books all business trips through one travel agency.
package tour
/ˈpækɪdʒ tʊə/ n
a holiday at a fixed price that includes travel, hotel and sometimes meals
The package tour includes flights, hotels and a guided visit to the old town.
excursion
/ɪkˈskɜːʃn/ n
a short trip made for pleasure, often as part of a longer holiday
Conference delegates can join an optional excursion to the vineyards.
sightseeing
/ˈsaɪtsiːɪŋ/ n
visiting famous or interesting places as a tourist
We have a free afternoon for sightseeing before the gala dinner.
destination
/ˌdestɪˈneɪʃn/ n
the place someone or something is going to
The island has become a popular destination for business conferences.
airport transfer
/ˈeəpɔːt ˌtrænsfɜː/ n
transport arranged to take travellers between the airport and their hotel
The room rate includes a free airport transfer.
rental car
/ˈrentl kɑː/ n
a car that you pay to use for a short time
Return the rental car with a full tank to avoid extra charges.
commute
/kəˈmjuːt/ v
to travel regularly between home and work
Many staff commute by train from the suburbs.
timetable
/ˈtaɪmteɪbl/ n
a list showing the times at which buses or trains arrive and leave
Check the timetable — the last train leaves at 11:40.
platform
/ˈplætfɔːm/ n
the raised area beside the track at a station where passengers get on and off
The express to Manchester will depart from platform 4.
vacancy
/ˈveɪkənsi/ n
a room available in a hotel, or a job that has not been filled
Sorry, we have no vacancies for the weekend of the festival.
front desk
/ˌfrʌnt ˈdesk/ n
the desk at the entrance of a hotel where guests check in
Please leave your key at the front desk when you go out.
concierge
/ˈkɒnsieəʒ/ n
a hotel employee who helps guests book tours, taxis and restaurants
The concierge recommended a seafood restaurant near the harbour.
complimentary
/ˌkɒmplɪˈmentri/ adj
given free, especially by a hotel or business
All guests enjoy a complimentary breakfast and Wi-Fi.
amenities
/əˈmiːnətiz/ n
features that make a place comfortable or convenient, such as a pool or gym
The hotel's amenities include a spa, a rooftop pool and a business centre.
room service
/ˈruːm ˌsɜːvɪs/ n
a hotel service that brings food and drink to guests' rooms
Room service is available twenty-four hours a day.
housekeeping
/ˈhaʊskiːpɪŋ/ n
the hotel department that cleans rooms and provides fresh towels
Please call housekeeping if you need extra pillows.
suite
/swiːt/ n
a set of connected rooms in a hotel
The chief executive is staying in the presidential suite.
occupancy
/ˈɒkjəpənsi/ n
the number of rooms or seats being used, or the rate of use
Hotel occupancy reaches nearly 100 per cent during the trade fair.
hospitality
/ˌhɒspɪˈtæləti/ n
the business of providing food, drink and accommodation, or friendly treatment of guests
She has fifteen years of experience in the hospitality industry.
lodging
/ˈlɒdʒɪŋ/ n
a place to stay, especially for a short time
The fee covers lodging, meals and local transport.
wake-up call
/ˈweɪk ʌp kɔːl/ n
a telephone call a hotel makes to wake a guest at a requested time
Could I have a wake-up call at six tomorrow morning?
fully booked
/ˌfʊli ˈbʊkt/ adj
having no places, rooms or tables left
The restaurant is fully booked on Saturday, but we have a table on Sunday.
cater
/ˈkeɪtə/ v
to provide food and drinks for an event
A local firm will cater the awards dinner for 300 guests.
catering
/ˈkeɪtərɪŋ/ n
the work of providing food and drinks for meetings or social events
The catering for the conference includes vegetarian options.
buffet
/ˈbʊfeɪ/ n
a meal where guests serve themselves from a variety of dishes
A hot buffet lunch will be served in the main hall.
banquet
/ˈbæŋkwɪt/ n
a large formal meal for many people, often to celebrate something
The closing banquet will be held in the hotel ballroom.
dietary requirements
/ˌdaɪətəri rɪˈkwaɪəmənts/ n
needs relating to what a person can or cannot eat
Please tell us about any dietary requirements when you register.
diner
/ˈdaɪnə/ n
a person eating in a restaurant
The new menu has been popular with diners.
gratuity
/ɡrəˈtjuːəti/ n
money given to someone who has provided a service, in addition to the normal charge
A fifteen per cent gratuity is added to bills for groups of eight or more.
valet parking
/ˈvæleɪ ˌpɑːkɪŋ/ n
a service in which staff park and return guests' cars
Valet parking is available at the main entrance for a small fee.
venue
/ˈvenjuː/ n
the place where an event or meeting happens
The venue for this year's conference has not yet been announced.
attendee
/əˌtenˈdiː/ n
a person who is present at an event
All attendees will receive a printed programme on arrival.
registration
/ˌredʒɪˈstreɪʃn/ n
the act of officially recording your name to attend an event
Registration closes on 15 May, so sign up soon.
trade show
/ˈtreɪd ʃəʊ/ n
a large event where companies show and sell their products to other businesses
We will launch the new model at the trade show in Frankfurt.
exhibition
/ˌeksɪˈbɪʃn/ n
a public show of objects such as art or products
The exhibition of modern office design runs until the end of June.
exhibitor
/ɪɡˈzɪbɪtə/ n
a person or company that shows products at an exhibition
Exhibitors may begin setting up their stands at 7 a.m.
booth
/buːð/ n
a small enclosed area at an event where a company displays its products
Visit our booth near the main entrance for a free demonstration.
convention
/kənˈvenʃn/ n
a large formal meeting of people from a particular profession or organisation
Over 5,000 dentists attended the national convention in Chicago.
reception
/rɪˈsepʃn/ n
a formal party to welcome someone or celebrate something
A drinks reception will be held after the opening ceremony.
RSVP
/ˌɑːr es viː ˈpiː/ v
to reply to an invitation, saying whether you will attend
Please RSVP by Friday so we can confirm numbers with the caterer.
host
/həʊst/ v
to organise an event and receive the guests
Our Seoul office will host the regional sales meeting this year.
organiser
/ˈɔːɡənaɪzə/ n
a person or group that arranges an event
The organisers have added an extra session due to high demand.
sponsor
/ˈspɒnsə/ n
a company that pays for an event, usually in return for advertising
The festival's main sponsor is a local telecommunications company.
panel discussion
/ˌpænl dɪˈskʌʃn/ n
a public discussion by a group of experts on a particular topic
The day ends with a panel discussion on the future of retail.
presenter
/prɪˈzentə/ n
a person who gives a talk or presentation
Each presenter will have twenty minutes followed by questions.
projector
/prəˈdʒektə/ n
a machine that shows images or slides on a screen
The projector in Room B isn't working, so we've moved to Room C.
seating capacity
/ˈsiːtɪŋ kəˌpæsəti/ n
the number of people that a room or building can seat
The auditorium has a seating capacity of 800.
ticket holder
/ˈtɪkɪt ˌhəʊldə/ n
a person who has bought a ticket for an event
Ticket holders may enter through Gate A from 6 p.m.
early-bird
/ˈɜːli bɜːd/ adj
offered at a lower price to people who book or buy early
Early-bird registration ends on 31 March.
name tag
/ˈneɪm tæɡ/ n
a small badge showing a person's name, worn at events
Please collect your name tag at the registration desk.
networking
/ˈnetwɜːkɪŋ/ n
meeting other people to exchange information and develop business contacts
The evening reception is a great opportunity for networking.
award ceremony
/əˈwɔːd ˌserəməni/ n
a formal event at which prizes are presented
The award ceremony will honour employees with outstanding service.
anniversary
/ˌænɪˈvɜːsəri/ n
a date on which something happened in a previous year
The company will celebrate its 50th anniversary with a party for all staff.
gala
/ˈɡɑːlə/ n
a special public celebration or performance, often to raise money
Tickets for the charity gala sold out within a week.
assembly line
/əˈsembli laɪn/ n
a line of workers and machines that put a product together step by step
The new assembly line can produce 400 cars a day.
assemble
/əˈsembl/ v
to fit the parts of something together
The desks are delivered flat and are easy to assemble.
manufacture
/ˌmænjuˈfæktʃə/ v
to make goods in large quantities using machines
The factory manufactures parts for medical equipment.
manufacturer
/ˌmænjuˈfæktʃərə/ n
a company that makes goods in large quantities
Contact the manufacturer directly for warranty repairs.
plant
/plɑːnt/ n
a factory or place where power or goods are produced
The company plans to open a second plant in Vietnam.
facility
/fəˈsɪləti/ n
a building or place used for a particular purpose
The new research facility will employ 200 scientists.
machinery
/məˈʃiːnəri/ n
machines as a group, especially large ones
Only trained staff are allowed to operate heavy machinery.
quality control
/ˌkwɒləti kənˈtrəʊl/ n
the checking of products to make sure they meet the required standard
Every item passes through quality control before it is packed.
defect
/ˈdiːfekt/ n
a fault in something that means it is not perfect
Inspectors found a defect in the wiring of several units.
defective
/dɪˈfektɪv/ adj
having a fault and not working properly
Defective products can be returned for a full refund.
inspection
/ɪnˈspekʃn/ n
an official visit or careful check to make sure rules and standards are met
The factory passed its annual safety inspection.
output
/ˈaʊtpʊt/ n
the amount of goods produced by a person, machine or factory
Output increased by twelve per cent after the new machines were installed.
raw materials
/ˌrɔː məˈtɪəriəlz/ n
basic materials such as wood or cotton used to make products
Rising prices of raw materials have pushed up production costs.
component
/kəmˈpəʊnənt/ n
one of the parts that make up a machine or system
Most of the electronic components are imported from Korea.
prototype
/ˈprəʊtətaɪp/ n
the first model of a product, from which later versions are developed
Engineers are testing a prototype of the new vacuum cleaner.
automate
/ˈɔːtəmeɪt/ v
to use machines or computers to do work previously done by people
The warehouse has automated most of its packing process.
warehouse
/ˈweəhaʊs/ n
a large building used for storing goods before they are sold or delivered
Orders are shipped from our warehouse within 48 hours.
forklift
/ˈfɔːklɪft/ n
a small vehicle with two metal bars at the front for lifting heavy goods
Only certified drivers may operate the forklift.
conveyor belt
/kənˈveɪə belt/ n
a continuous moving band that carries objects from one place to another
Packages move along a conveyor belt to the sorting area.
safety regulations
/ˈseɪfti ˌreɡjuleɪʃnz/ n
official rules designed to prevent accidents and injury
All visitors must follow safety regulations on the factory floor.
protective gear
/prəˈtektɪv ɡɪə/ n
clothing and equipment such as helmets and gloves worn to prevent injury
Protective gear must be worn at all times in the production area.
maintenance
/ˈmeɪntənəns/ n
the work of keeping a machine or building in good condition
Line 3 will be shut down on Monday for routine maintenance.
malfunction
/mælˈfʌŋkʃn/ n
a failure of a machine or system to work correctly
A malfunction in the cooling system stopped production for two hours.
shut down
/ˌʃʌt ˈdaʊn/ phr v
to stop a machine or business from operating
The plant will shut down for two weeks over the summer.
product recall
/ˈprɒdʌkt ˌriːkɔːl/ n
a request by a company for customers to return a faulty or unsafe product
The product recall affects about 10,000 heaters sold last winter.
specifications
/ˌspesɪfɪˈkeɪʃnz/ n
detailed descriptions of how something should be designed or made
The parts were made exactly to the customer's specifications.
durable
/ˈdjʊərəbl/ adj
able to last a long time without breaking
The cases are made from a lightweight but durable plastic.
logistics
/ləˈdʒɪstɪks/ n
the planning and organisation needed to move goods or people
A third-party company handles our logistics in Europe.
freight
/freɪt/ n
goods carried by ship, plane, train or lorry, or the cost of sending them
Air freight is faster but much more expensive than sea freight.
lead time
/ˈliːd taɪm/ n
the time between placing an order and receiving the goods
Custom orders have a lead time of six to eight weeks.
batch
/bætʃ/ n
a quantity of goods produced or handled at the same time
Each batch is tested before it leaves the factory.

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