📑 TOEIC Reading – Parts 5–7: collocations & terms · Vocabulary by Exam · 107 words

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in accordance with /ɪn əˈkɔːdns wɪð/ phrase	following a rule, law or agreement All refunds are processed in accordance with company policy.
in compliance with /ɪn kəmˈplaɪəns wɪð/ phrase	obeying a rule or law The factory was inspected to ensure it is in compliance with safety standards.
comply with /kəmˈplaɪ wɪð/ phr v	to obey a rule, order or request All employees must comply with the new data protection rules.
adhere to /ədˈhɪə tuː/ phr v	to act exactly according to a rule or plan Contractors are required to adhere to the agreed schedule.
on behalf of /ɒn bɪˈhɑːf əv/ phrase	as the representative of someone On behalf of the entire staff, I would like to welcome our new director.
prior to /ˈpraɪər tuː/ phrase	before (formal) Please submit your expense receipts prior to the end of the month.
upon request /əˌpɒn rɪˈkwest/ phrase	if someone asks for it Vegetarian and gluten-free meals are available upon request at the front desk.
upon arrival /əˌpɒn əˈraɪvl/ phrase	at the moment someone arrives Guests will receive a welcome pack upon arrival at the hotel.
at your earliest convenience /ət jɔːr ˌɜːliəst kənˈviːniəns/ phrase	as soon as it is possible for you (polite, formal) Please return the signed contract at your earliest convenience.
as of /ˈæz əv/ phrase	starting from a particular time or date As of July 1, the cafeteria will open at seven thirty.
effective immediately /ɪˌfektɪv ɪˈmiːdiətli/ phrase	starting to apply from now Effective immediately, all visitors must wear an ID badge.
until further notice /ənˌtɪl ˌfɜːðə ˈnəʊtɪs/ phrase	until you are told that something has changed The east parking lot will be closed until further notice.
on short notice /ɒn ˌʃɔːt ˈnəʊtɪs/ phrase	with very little warning or time to prepare Thank you for agreeing to give the presentation on short notice.
at no extra charge /ət ˌnəʊ ˌekstrə ˈtʃɑːdʒ/ phrase	without any additional payment Gift wrapping is provided at no extra charge.
at a discounted rate /ət ə ˈdɪskaʊntɪd ˌreɪt/ phrase	at a price lower than normal Conference attendees can book rooms at a discounted rate.
in response to /ɪn rɪˈspɒns tuː/ phrase	as a reaction or answer to something In response to customer feedback, we have extended our opening hours.
in light of /ɪn ˈlaɪt əv/ phrase	because of a new fact or situation In light of rising costs, the company will raise its prices.
with the exception of /wɪð ði ɪkˈsepʃn əv/ phrase	not including All offices will be closed on Monday, with the exception of the call centre.
regardless of /rɪˈɡɑːdləs əv/ phrase	without being affected by something All staff receive the same training regardless of their position.
in addition to /ɪn əˈdɪʃn tuː/ phrase	as well as something else In addition to a salary, employees receive a travel allowance.
in terms of /ɪn ˈtɜːmz əv/ phrase	used to show which aspect of something you mean In terms of sales, March was our best month this year.
with regard to /wɪð rɪˈɡɑːd tuː/ phrase	about or concerning something (formal) I am writing with regard to the position advertised on your website.
pertaining to /pəˈteɪnɪŋ tuː/ phrase	connected with a particular subject (formal) All documents pertaining to the merger must be kept confidential.
in place of /ɪn ˈpleɪs əv/ phrase	instead of someone or something Ms Tran will attend the meeting in place of the director.
no later than /nəʊ ˈleɪtə ðæn/ phrase	at or before a particular time Applications must be received no later than March 15.
be eligible for /biː ˈelɪdʒəbl fɔː/ phrase	to have the right to receive or do something Employees are eligible for a bonus after one year of service.
be entitled to /biː ɪnˈtaɪtld tuː/ phrase	to have the official right to have or do something Full-time staff are entitled to twenty days of paid leave.
be subject to /biː ˈsʌbdʒɪkt tuː/ phrase	likely to be affected by something, such as change or approval All prices are subject to change without notice.
be responsible for /biː rɪˈspɒnsəbl fɔː/ phrase	to have the duty of dealing with something The marketing team is responsible for the product launch.
be familiar with /biː fəˈmɪliə wɪð/ phrase	to know something well Applicants should be familiar with standard accounting software and spreadsheets.
be committed to /biː kəˈmɪtɪd tuː/ phrase	to be determined to do something or support it We are committed to providing excellent customer service.
be compatible with /biː kəmˈpætəbl wɪð/ phrase	able to be used together with something The new software is compatible with most operating systems.
be comparable to /biː ˈkɒmpərəbl tuː/ phrase	similar in size, quality or amount Our prices are comparable to those of our main competitors.
be consistent with /biː kənˈsɪstənt wɪð/ phrase	agreeing with something or matching it The final figures are consistent with our earlier estimates.
be exempt from /biː ɪɡˈzempt frɒm/ phrase	not required to pay or do something Small businesses are exempt from the new tax.
be accessible to /biː əkˈsesəbl tuː/ phrase	able to be reached, entered or used by someone The building is fully accessible to wheelchair users.
be contingent on /biː kənˈtɪndʒənt ɒn/ phrase	depending on something else happening The job offer is contingent on a successful background check.
be reluctant to /biː rɪˈlʌktənt tuː/ phrase	unwilling to do something Many clients are reluctant to sign long-term contracts.
be scheduled to /biː ˈʃedjuːld tuː/ phrase	planned to happen at a particular time The new branch is scheduled to open in early spring.
be pleased to /biː ˈpliːzd tuː/ phrase	happy to do something (formal letters) We are pleased to announce the opening of our Seoul office.
meet the deadline /ˌmiːt ðə ˈdedlaɪn/ phrase	to finish something by the agreed time The team worked overtime to meet the deadline for the proposal.
submit a proposal /səbˌmɪt ə prəˈpəʊzl/ phrase	to formally present a plan for consideration Vendors must submit a proposal by the end of the month.
launch a campaign /ˌlɔːntʃ ə kæmˈpeɪn/ phrase	to start an organised series of activities, e.g. advertising The company will launch a campaign to promote its new app.
conduct a survey /kənˌdʌkt ə ˈsɜːveɪ/ phrase	to carry out a set of questions to collect opinions We conducted a survey to measure customer satisfaction.
reach an agreement /ˌriːtʃ ən əˈɡriːmənt/ phrase	to agree after discussion After two weeks of talks, the two firms reached an agreement.
negotiate a contract /nɪˌɡəʊʃieɪt ə ˈkɒntrækt/ phrase	to discuss terms in order to agree a contract Our lawyer will negotiate a contract with the new supplier.
renew a contract /rɪˌnjuː ə ˈkɒntrækt/ phrase	to extend a contract for another period The firm decided not to renew its contract with the cleaning service.
expand operations /ɪkˌspænd ˌɒpəˈreɪʃnz/ phrase	to make a business larger or active in more places The company plans to expand operations into Southeast Asia.
cut costs /ˌkʌt ˈkɒsts/ phrase	to reduce the money a business spends The factory installed solar panels to cut costs.
boost sales /ˌbuːst ˈseɪlz/ phrase	to increase the amount sold The holiday discount helped boost sales by twenty percent.
exceed expectations /ɪkˌsiːd ˌekspekˈteɪʃnz/ phrase	to be better than people expected Third-quarter profits managed to exceed expectations across all regions.
address a concern /əˌdres ə kənˈsɜːn/ phrase	to deal with a worry or problem someone has raised The manager held a meeting to address concerns about the new shifts.
handle a complaint /ˌhændl ə kəmˈpleɪnt/ phrase	to deal with a customer's statement of dissatisfaction Staff are trained to handle complaints calmly and quickly.
issue a refund /ˌɪʃuː ə ˈriːfʌnd/ phrase	to officially give money back to a customer We will issue a refund within five business days.
place an advertisement /ˌpleɪs ən ədˈvɜːtɪsmənt/ phrase	to arrange for an advertisement to appear The firm placed an advertisement in the local newspaper.
fill a position /ˌfɪl ə pəˈzɪʃn/ phrase	to find someone to do a job that is available We hope to fill the position of sales manager by June.
submit an application /səbˌmɪt ən ˌæplɪˈkeɪʃn/ phrase	to send a formal request, especially for a job Candidates should submit an application along with two references.
undergo training /ˌʌndəˌɡəʊ ˈtreɪnɪŋ/ phrase	to complete a period of training All new hires undergo training during their first two weeks.
take effect /ˌteɪk ɪˈfekt/ phrase	to start to apply or produce results The new pricing structure will take effect on January 1.
enclosed please find /ɪnˌkləʊzd ˌpliːz ˈfaɪnd/ phrase	a formal phrase in letters to show something is included Enclosed please find a copy of the signed agreement.
please find attached /ˌpliːz ˌfaɪnd əˈtætʃt/ phrase	a formal phrase in emails to introduce an attachment Please find attached the agenda for Thursday's meeting.
acknowledge receipt /əkˌnɒlɪdʒ rɪˈsiːt/ phrase	to confirm officially that you have received something Please acknowledge receipt of this email by replying today.
do not hesitate to contact /duː ˌnɒt ˈhezɪteɪt tə ˈkɒntækt/ phrase	a polite closing phrase inviting further questions If you have any questions, do not hesitate to contact me.
look forward to hearing from you /ˌlʊk ˈfɔːwəd tə ˈhɪərɪŋ frəm juː/ phrase	a polite closing line in formal letters Thank you for your time; I look forward to hearing from you.
expense report /ɪkˈspens rɪˌpɔːt/ n	a document listing money spent on business to be paid back Submit your expense report together with all original receipts.
travel expenses /ˈtrævl ɪkˌspensɪz/ n	money spent on transport and hotels during business trips The company covers all travel expenses for the trade fair.
quarterly report /ˌkwɔːtəli rɪˈpɔːt/ n	a financial report published every three months The quarterly report shows a steady rise in online sales.
annual report /ˌænjuəl rɪˈpɔːt/ n	a yearly document describing a company's activities and finances The annual report will be sent to all shareholders in April.
headquarters /ˌhedˈkwɔːtəz/ n	the main office of a company or organisation The firm is moving its headquarters from Osaka to Tokyo.
branch office /ˈbrɑːntʃ ˌɒfɪs/ n	a local office of a larger company She was transferred to our branch office in Singapore.
customer base /ˈkʌstəmə beɪs/ n	the group of people who regularly buy from a business The cafe has built a loyal customer base over ten years.
feedback survey /ˈfiːdbæk ˌsɜːveɪ/ n	a set of questions asking for opinions on a service Please take two minutes to complete our feedback survey.
return policy /rɪˈtɜːn ˌpɒləsi/ n	a shop's rules about taking back goods Under our return policy, items may be returned within thirty days.
benefits package /ˈbenɪfɪts ˌpækɪdʒ/ n	the extra advantages an employer offers besides salary The job includes a competitive salary and a generous benefits package.
paid leave /ˌpeɪd ˈliːv/ n	time off work for which you still receive pay Employees receive fifteen days of paid leave per year.
sick leave /ˈsɪk liːv/ n	time allowed off work because of illness He has been on sick leave since last Tuesday.
probationary period /prəˈbeɪʃənri ˌpɪəriəd/ n	a trial period at the start of a new job New staff are reviewed at the end of a three-month probationary period.
performance review /pəˈfɔːməns rɪˌvjuː/ n	a meeting where a manager assesses an employee's work Annual performance reviews for all staff take place every December.
job opening /ˈdʒɒb ˌəʊpənɪŋ/ n	a job that is available for someone to fill There is a job opening for an experienced graphic designer.
cover letter /ˈkʌvə ˌletə/ n	a letter sent with a CV explaining why you want a job Your cover letter should explain why you suit this position.
credentials /krəˈdenʃlz/ n	qualifications and experience that make someone suitable for a job The board was impressed by her academic credentials.
qualified /ˈkwɒlɪfaɪd/ adj	having the skills or qualifications for a job We are looking for a qualified accountant with five years' experience.
pending /ˈpendɪŋ/ adj	waiting to be decided or completed Your loan application is still pending approval from the bank.
proprietary /prəˈpraɪətri/ adj	owned by a company and protected from use by others The software uses a proprietary technology developed in-house.
authorized /ˈɔːθəraɪzd/ adj	having official permission Only authorized personnel may enter the server room.
sign off on /ˌsaɪn ˈɒf ɒn/ phr v	to give official approval to something The director must sign off on all purchases over $5,000.
notification /ˌnəʊtɪfɪˈkeɪʃn/ n	an official message informing someone about something You will receive a notification when your order has shipped.
accommodations /əˌkɒməˈdeɪʃnz/ n	places to stay, such as hotel rooms (AmE plural) Accommodations for the conference have been booked at the Grand Hotel.
onboarding /ˈɒnbɔːdɪŋ/ n	the process of helping new employees join a company Our onboarding programme helps new hires settle in quickly.
punctually /ˈpʌŋktʃuəli/ adv	at exactly the right time The seminar will begin punctually at nine o'clock.
solely /ˈsəʊlli/ adv	only; not involving anything or anyone else This parking area is solely for the use of hotel guests.
markedly /ˈmɑːkɪdli/ adv	in a way that is very noticeable Customer complaints have decreased markedly since the update.
tremendously /trəˈmendəsli/ adv	very greatly The new software has improved our efficiency tremendously.
readily /ˈredɪli/ adv	quickly and easily, or willingly Spare parts are readily available from our online store.
diligently /ˈdɪlɪdʒəntli/ adv	in a careful way that shows hard work The team worked diligently to complete the audit on time.
collaboratively /kəˈlæbərətɪvli/ adv	by working together with others The two departments worked collaboratively on the new design.
conveniently located /kənˌviːniəntli ləʊˈkeɪtɪd/ phrase	in a place that is easy to reach The hotel is conveniently located near the convention center.
highly recommended /ˌhaɪli ˌrekəˈmendɪd/ phrase	strongly advised or praised by others Advance booking is highly recommended during peak season.
fully refundable /ˌfʊli rɪˈfʌndəbl/ phrase	able to have all money paid back Tickets are fully refundable up to 48 hours before the event.
competitively priced /kəmˌpetətɪvli ˈpraɪst/ phrase	sold at a price similar to or lower than rivals Our products are competitively priced and of high quality.
widely regarded as /ˌwaɪdli rɪˈɡɑːdɪd æz/ phrase	considered by many people to be something Ms Han is widely regarded as an expert in supply chains.
mutually beneficial /ˌmjuːtʃuəli ˌbenɪˈfɪʃl/ phrase	helpful to both sides We hope to build a mutually beneficial relationship with your firm.
newly appointed /ˌnjuːli əˈpɔɪntɪd/ phrase	recently given a job or official position The newly appointed CEO will speak at the shareholders' meeting.
long-standing /ˌlɒŋ ˈstændɪŋ/ adj	having existed for a long time We value our long-standing relationship with local suppliers.
cost-effective /ˌkɒst ɪˈfektɪv/ adj	giving the best results for the money spent Online training is a cost-effective way to develop staff.
top priority /ˌtɒp praɪˈɒrəti/ n	the most important thing to deal with Customer safety has always been our top priority at every location.
in high demand /ɪn ˌhaɪ dɪˈmɑːnd/ phrase	wanted by many people Skilled software engineers are in high demand in most major cities.