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IELTS Writing Task 2 – Band 8.0 Sample

Question type: Problem–Solution · 284 words

Online scams that target older people are becoming increasingly common. Why is this happening, and what can be done to protect them?
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Model answer

Fraudulent schemes aimed at elderly people have become alarmingly widespread, with victims losing their life savings to fake phone calls, emails and websites. This trend has several underlying causes, but families, banks and governments can all take steps to protect vulnerable older citizens.

The main reason is that many older people are less familiar with digital technology than younger generations. As banking, shopping and public services move online, they are forced to adapt to systems they do not fully understand, which makes it difficult to distinguish genuine messages from fake ones. Moreover, criminals deliberately exploit loneliness and trust, posing as relatives in trouble or as bank officials. Older people also tend to have substantial savings, making them attractive targets, and many feel too embarrassed to report a scam, so offenders are rarely caught.

Tackling this problem requires action on several fronts. Firstly, banks should introduce stronger safeguards, such as delaying unusually large transfers and calling customers to confirm suspicious transactions. Secondly, community centres and libraries could offer free digital literacy classes that teach older people how common scams work. In the UK, for instance, banks have already prevented many losses by training staff to spot the warning signs when an elderly customer withdraws an unusual sum.

Families also have a vital role. Younger relatives should talk openly with their parents and grandparents about online risks and encourage them to double-check any request for money. Governments, meanwhile, should impose tougher penalties on fraudsters and cooperate across borders, since many scams are run from abroad.

In conclusion, online scams targeting older people are increasing because of limited digital skills and criminals' ruthless tactics. Better banking safeguards, education and family support are essential to keep them safe.

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